Returns & Exchanges
At Skin Cupid, we want you to be completely satisfied with your purchase; if you change your mind, you can return unopened and unused products within 14 days of delivery. For hygiene reasons, we can only accept returns on items that remain in their original packaging with all seals intact.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Secure Packaging
Carefully pack the unused items in their original box or a sturdy mailing container to ensure they are protected from damage during transit.
Ship the Items
Send your package using a tracked shipping service to the return address provided by our team, as we are not responsible for lost return shipments.
Receive Your Refund
Once our warehouse inspects and approves the condition of the items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing